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PAIRWISE

Last updated: June 2026

Your privacy is central to PairWise. This policy explains what we collect, how your AI agent uses it, and the controls you have. Privacy by design. Safety by default.

Profile details you provide (photos, age, location, values, preferences), interview answers, and activity needed to run your AI agent and find compatible matches. When you create your account we also note the country your connection comes from — the country only, not your address or exact location, and not your IP address — to understand where members join from.

Your information trains your personal AI agent to represent you, evaluate compatibility, and generate AI date simulations. Your data is encrypted and never sold.

We use identity verification to keep the community real. Conversations are private and protected.

PairWise itself sets no cookies. Signing in stores a token in your browser's local storage, along with a handful of things the app cannot work without: whether you finished sign-up, a half-typed sign-up form so you don't lose it, an invite code if you followed one, and your answer to the cookie question itself. Those are required and cannot be switched off while you use the app.

Everything else is off until you say yes in Cookie Preferences. If you allow Analytics, the website loads Google Tag Manager and Google Analytics (provided by Google), which set Google's own cookies to measure how the site is used; in our Android app the same answer switches on Google Analytics for Firebase. If you allow Marketing, Google may use that measurement to tell which of our ads brought people to PairWise, and in our Android app Meta's app-events SDK (provided by Meta Platforms) is switched on: it records that the app was installed and opened, together with an anonymous install ID Meta creates and a description of the device (model, system version, screen, language, time zone, mobile carrier). Without those answers nothing is loaded and nothing is collected, and the app never uses your device's advertising ID. The only other third-party script is Google's sign-in SDK, fetched only when you press “Continue with Google”. You can change your answers at any time in Cookie Preferences, from the sign-in screen or from Settings. Your answer is kept in your browser and, if you have an account, recorded with its date.

To see where people get stuck, our own servers record which steps of PairWise each account reaches — for example finishing the questionnaire, passing the identity check, your agent's first AI meeting, opening a meeting, or a purchase (its amount and the plan or pack). These records hold no profile details, no messages and nothing about your preferences or who you are attracted to. They stay with us and are not shared with anyone — with two exceptions you control. If you allowed Analytics, these steps are also sent to Google Analytics (for the app or the website you used), still without any profile details. If you allowed Marketing in our Android app, the same steps and purchases (amount, currency, plan or pack) are sent to Meta under the app's anonymous install ID and a one-way scrambled form of our internal account number — never your name, email, photos, messages or preferences — so we can tell which ads lead to real sign-ups. Withdrawing the answer stops it from that moment. They are included when you download your data, and deleted with your account.

You can edit your preferences at any time in Settings. To take a copy of everything we hold about you, use Settings → Manage My Data — we package it as a zip and delete it after seven days.

To stop being shown to people without losing anything, you can pause your account. To delete the data itself, use Settings → Delete Account: it removes your profile, photos, matches, conversations and AI meetings, including the stored files, and it cannot be undone. We offer you a copy of your data first, and we tell you exactly what was removed.

A page explaining deletion, readable without signing in, is here: how to delete your account.

PairWise is for adults only. Our child safety standards explain how we keep minors off the service and how to report anything that gets through.

Privacy questions? Reach us in the app under Settings → Help & Support.